Privacy Policy.
1. Scope of This Policy
This policy applies to personal information we collect from visitors to this website, prospective and current clients, business contacts, and individuals who communicate with us by email, telephone, or in person. It does not apply to third-party websites or services linked from this site, which are governed by their own privacy policies.
2. Information We Collect
2.1 Information You Provide Directly
- Contact details: name, organization, title, email address, telephone number, and mailing address.
- Dispatch content: descriptions of business situations, engagement requests, and any documents or data submitted through the contact form or by email.
- Engagement information: information provided during a consulting engagement, which may include organizational data, personnel records, financial information, and operational details necessary to deliver the services.
2.2 Information Collected Automatically
- Technical data: IP address, browser type and version, device identifiers, operating system, referring URLs, and pages visited.
- Usage data: date and time of visits, pages viewed, and navigation paths through the site.
2.3 Information From Third Parties
We may receive information about prospective clients from referral sources, professional networks, and publicly available directories. Such information is used solely to respond to or initiate a business relationship.
3. How We Use Information
- Responding to inquiries, dispatches, and engagement requests;
- Evaluating, scoping, proposing, and delivering consulting engagements;
- Maintaining engagement records, invoices, and correspondence;
- Complying with legal, regulatory, tax, and professional obligations;
- Protecting the security and integrity of our website and systems;
- Sending administrative communications such as proposals, engagement letters, and policy updates.
We do not sell personal information, and we do not use information submitted through this website for automated decision-making or profiling.
4. Client Confidentiality
Information disclosed to us in connection with a consulting engagement is treated as confidential and is used solely to deliver the agreed services. Confidential information is not used for the benefit of any other client, is not published, and is not disclosed to third parties except as described in Section 5 or as required by law. Engagement-specific confidentiality obligations may be further defined in engagement letters or non-disclosure agreements.
5. How We Share Information
We share personal information only in the following circumstances:
- Service providers: vendors that perform functions on our behalf — website hosting, email delivery, document storage, and accounting — under contractual obligations to protect the information;
- Engagement requirements: where a client engagement requires sharing information with designated counterparties, subject-matter experts, or regulators, as agreed with the client;
- Legal obligations: when required by law, regulation, legal process, or enforceable government request;
- Protection of rights: when necessary to protect the rights, property, or safety of NRU Consulting LLC, our clients, or others;
- Business transfers: in connection with a merger, sale, or reorganization of the firm, subject to continued protection of the information.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements. Engagement records are retained for the period required by applicable law and professional standards, after which they are securely destroyed or anonymized. Contact information for prospective clients who do not engage the firm is retained for a limited period and then deleted.
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Access to client information is limited to personnel who need it to perform their duties. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Analytics
This website may use cookies and similar technologies for essential site functionality and aggregate usage analysis. You may configure your browser to refuse cookies; doing so will not prevent access to the core content of this site. We do not use cookies to track you across other websites.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to request access to the personal information we hold about you;
- The right to request correction of inaccurate or incomplete information;
- The right to request deletion, subject to legal retention obligations;
- The right to object to or restrict certain processing;
- The right to data portability where applicable;
- For California residents, the rights provided under the California Consumer Privacy Act (CCPA), as amended, including the rights to know, delete, and correct, and the right not to be discriminated against for exercising these rights.
To exercise these rights, contact us at chenhao@eastjammu.shop or +1 540 914 1909. We will verify your request and respond within the time required by applicable law.
10. Children's Privacy
This website and our services are directed to businesses and adults. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it promptly.
11. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes take effect constitutes acceptance of the revised policy.
13. Contact Us
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
- NRU Consulting LLC
- 3722 West Blvd, Los Angeles, CA 90016, United States
- Email: chenhao@eastjammu.shop
- Phone: +1 540 914 1909